Southwest Airlines Flight Attendant Breaks Vertebrae due to Hard Landing

Last month, a Southwest Airlines attendant fractured vertebrae in her spine due to a rough landing.

An accident report released by the National Transportation Safety Board said the flight attendant on the Southwest Airlines Boeing 737-700 was injured during the flight coming into John Wayne-Orange County Airport in Santa Ana, just outside Anaheim, on July 1.

“She indicated that the plane hit the ground with such force that she thought the plane had crashed,” the report said. “She felt pain in her back, neck, and she could not move.”

It is an extremely rare injury, according to the NTSB, as there were only two serious injury reports in 2020. She had her seatbelt on in the “brace position” while in one of the plane’s jump seats. These injuries usually occur when someone is walking around in the plane and not while seated. Thankfully, no one else on the flight was hurt.

After the paramedics took her to a hospital, the NTSB reported that she was diagnosed with a “compression fracture to her T3 vertebra.”

“The safety of Southwest’s customers and employees is always our top priority,” said a statement from Southwest Airlines. “We are concerned when any employee is injured. We reported the matter to the NTSB in accordance with regulatory requirements and conducted an internal review of the event.”

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